Who is covered by the halt of water service terminations?

Residential customers and customers with residential end-users in the affected geographic region are covered.

How does the utility determine an Extreme Heat Event?

An Extreme Heat Event is based on forecasted or actual heat index of 90°F or higher using applicable forecasts.

How long is the shutdown suspension in Heat Island areas?

Terminations are suspended for two days following any day the heat index actually reached or exceeded the threshold.

May 15, 2026 Public Hearing: Liberty, NY

Q: When do the new protections start?

The tariff amendments are scheduled to become effective June 1, 2026.

Tuesday, May 12, 2026 SULLIVAN COUNTY DEMOCRAT | PO BOX 308, CALLICOON NY 12723 www.scdemocratonline.com (845) 887-5200 or (845) 794-7942 Fax: (845) 887-5386 LEGAL NOTICES LEGAL NOTICES LEGAL NOTICES LEGAL NOTICES LEGAL NOTICES LEGAL NOTICES LEGAL NOTICE NOTICE TO CUSTOMERS OF LIBERTY UTILITIES (NEW YORK WATER) CORP. NOTICE OF TARIFF AMENDMENT - EXTREME HEAT CUSTOMER PROTECTIONS NEW YORK STATE PUBLIC SERVICE COMMISSION - CASE 24-M-0586 Liberty Utilities (New York Water) Corp. (Liberty NYW or the Company) hereby provides notice that the New York State Public Service Commission (Commission) issued an Order in Case 24-M-0586 adopting uniform customer protections during periods of extreme heat and directing New York water utilities, including Liberty NYW, to amend their tariffs accordingly. What is changing Liberty NYW has filed tariff amendments to P.S.C. No. 1 - Water to add /reflect Extreme Heat Protection procedures. In summary, the tariff amendments provide that Liberty NYW will temporarily halt terminations/ disconnections of water service for non-payment for Residential Customers and customers with Residential End-Users in a geographic region when an Extreme Heat Event occurs or is forecast to occur. An Extreme Heat Event is generally defined as any day when the heat index is forecast to be, or actually is, 90°F or higher (based on the applicable forecast I actual heat index information). In addition, for customers located within designated Heat Island areas, the tariff amendments provide for an extended suspension of terminations for two (2) days following a day on which the heat index actually reached or exceeded the Extreme Heat Event threshold. Effective date These tariff amendments are scheduled to become effective June 1, 2026. Where you can review the tariff amendments A copy of Liberty NYW's tariff (P.S.C. No. 1 - Water), including these amendments, is available for public inspection on line through the NYS Department of Public Service's Documents and Matters Management (DMM) system (https://dps.ny.gov/). Additional information For questions, customers may contact Liberty Customer Service at 877- 426-6999 or visit www.libertyenergyaodwater.com. 142936 5B LEGAL NOTICES LEGAL NOTICES LEGAL NOTICES

Public Hearing — Liberty (24-M-0586)

What to do next

Frequently asked questions

Legal terms in this notice

Related Notices

Liberty Utilities (New York Water) will adopt tariff changes to pause residential water shutoffs during Extreme Heat Events (heat index ≥90°F). The protections start June 1, 2026, with extra two-day suspension in designated Heat Island areas after extreme heat days.

Liberty Utilities (New York Water) Corp. will adopt new tariff rules to temporarily halt water service terminations for residential customers during Extreme Heat Events (heat index ≥90°F). The amendments, effective June 1, 2026, extend protections in designated Heat Island areas.

Liberty Utilities (New York Water) will adopt tariff amendments to pause water shutoffs for residential customers during Extreme Heat Events (heat index ≥90°F), with extended protections in designated Heat Island areas. The changes take effect June 1, 2026.

Liberty Utilities (New York Water) Corp. filed tariff amendments to pause water service disconnections for residential customers during forecast or actual extreme heat (heat index ≥90°F), with extended protections in designated Heat Island areas. The changes take effect June 1, 2026.

Liberty Utilities (New York Water) Corp. will adopt tariff amendments, effective June 1, 2026, to temporarily halt water service terminations for residential customers during extreme heat events (heat index ≥ 90°F), with extended protections in designated Heat Island areas.

Central Hudson Gas & Electric will suspend residential electric service terminations when the heat index is forecasted or reaches 90°F or higher, effective June 1, 2026, with extra two-day protections in designated high-heat “heat island” areas.

Liberty Utilities (New York Water) filed tariff amendments, effective June 1, 2026, to pause water shutoffs for residential customers during forecast or actual Extreme Heat Events (heat index ≥ 90°F), with extra protections in designated Heat Island areas.

Starting June 1, 2026, National Grid will not terminate residential electric service for non-payment on days when heat index reaches or is expected to reach 90°F, protecting homes and apartments; some heat island areas get two extra protected days after extreme heat.

The NY Public Service Commission adopted statewide rules, effective June 1, 2026, that suspend residential electric service shutoffs for non-payment during extreme heat events (heat index ≥90°F) and provide extra protections for identified heat islands.

Liberty Utilities (New York Water) Corp. will amend its tariff to suspend water shutoffs for residential customers during Extreme Heat Events (heat index ≥90°F), with extended protection in designated Heat Island areas. The amendments take effect June 1, 2026.

Related to this case

In this case(28)→